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Multiple visitors report that the hotel, including rooms, restaurant, and casino, is often full of smoke, even in designated non-smoking areas.
Visitors have mixed experiences; some describe rooms as clean, modern, and spacious, while others report issues with air conditioning, uncomfortable beds, and unusual room layouts.
The hotel offers a breakfast buffet with a variety of Turkish-style options, often described as delicious. However, coffee at breakfast may incur an additional charge.
The hotel features a modern casino that offers continuous service of alcoholic and non-alcoholic drinks. Some live table stakes are reported to be high.
Many visitors praise the staff as polite, professional, helpful, and friendly, noting their attentiveness to guest needs, even for special requests.